We are proud to offer a full warranty on all our custom builds. If you have any questions, please feel free to ask.

Venture Food Trucks Manufacturer’s Warranty:  

All Venture Food Trucks custom builds are Final Sale. VFT offers a full one year warranty on all parts and labour performed by us. This covers any of our craftsmanship, parts, and equipment of or on the truck built by us. All equipment not built by us is covered under the original manufacturer’s warranty. Examples of this kind of equipment include generators, griddles, fryers, fridges, freezers, small wares and more. It is the customer’s responsibility to register equipment with the appropriate manufacturers in order to be eligible for their warranties.

HOW YOU MAKE A CLAIM: If you have a warranty issue, please contact Venture Food Trucks by phone at 1-855-405-2324 or at customerservice@venturefoodtrucks.com with as much detail as possible. Venture Food Trucks will assess the issue and decide on the best solution, which may be any one of the three of the following:

  • Have work completed in customer’s city, by trusted technician. The customer may be directed to get as many as three competing quotes. VFT will make the final decision as to where the repair must be completed. The customer may pay the approved repair bill and submit it to VFT for refund. Under any circumstances do not proceed with any warranty work until you have received written approval to proceed from Venture. You will not be covered. We cannot be responsible for bills incurred without our specific approval.
  • Send replacement parts to customer, and have them installed by trusted technician in their area.
  • Have you bring truck back to VFT manufacturing facilities to have the work completed in-house. This depends on where customer is located. Delivery of truck is customer’s responsibility unless otherwise planned.

For any issues outside the duration of the one year warranty, you may still call VFT at any time and we will be happy to assist you. We are very proud of all our premium food trucks and we strive to provide you with the best custom build on the market. 

Venture Food Trucks Premium Mechanical Warranty Coverage Details:  

Truck must be 2011 or newer, and supplied by VFT
6 Month/16 000KM/10 000 mile
North America only
What You Get: Up-to-date Ontario Safety Certification: We provide an Ontario Safety Certification; a Safety certificate issued by a certified mechanic. Out of province or out of state buyers may see minor variations between Ontario Safety Certification standards certificate and their own local, vehicle requirements. We do our best but Venture Food Trucks will not be held responsible for vehicle requirements not required by an Ontario Safety inspection.

6-Month Coverage: Our 6-month premium warranty coverage includes engine, transmission, drive axle, four-wheel drive, turbocharger, and supercharger, air conditioning, alternator, water pump, starter, fuel pump, motor mounts, and electrical. Please see full list for specific details. For all vehicle repairs you must pay a $300.00 deductible, we pay the rest to a maximum of $3000.00 per occurrence.  There are no limits to occurrences. This is offered through Venture Food Trucks. If you are going through VFT warranty, all repairs and associated costs must be approved by VFT in writing before proceeding. Repairs initiated without consulting VFT will not be covered.

What is Not Covered: Brakes, tires, wiper blades, normal wear, bulbs, dash lights, seals, gaskets, etc.

HOW YOU MAKE A CLAIM: If you have a warranty issue, please contact Venture Food Trucks by phone at 1-855-405-2324 or at customerservice@venturefoodtrucks.com with as much detail as possible. Venture Food Trucks will assess the issue and decide on the best solution, which may be any one of the three of the following:

  • Have work completed in customer’s city, by trusted technician. The customer may be directed to get as many as three competing quotes. VFT will make the final decision as to where the repair must be completed. The customer may pay the approved repair bill and submit it to VFT for refund. Under any circumstances do not proceed with any warranty work until you have received written approval to proceed from Venture. You will not be covered. We cannot be responsible for bills incurred without our specific approval.
  • Send replacement parts to customer, and have them installed by trusted technician in their area.
  • Have you bring truck back to VFT manufacturing facilities to have the work completed in-house. This depends on where customer is located. Delivery of truck is customer’s responsibility unless otherwise planned.

IF YOU SHOULD EVER HAVE AN ISSUE WITH WARRANTY, YOU MAY CALL ME,
WILL HODGSKISS, FOUNDER, CEO AND TOP DOG, DIRECTLY AT 613-227-7613 ANYTIME,
7 DAYS PER WEEK. I WILL MAKE SURE THAT YOU CONTINUE TO BE HAPPY THAT YOU INVESTED IN A VENTURE BUILT TRUCK!

Will R Hodgskiss 
President, CEO & Top Dog